Efficient, Stress-Free Air Travel Management
Our clients and their guests are our number one priority, so we provide around-the-clock communications, both during the planning process and the event itself.
It’s About People
As experts in Group Air Travel, our team is able to answer any question that may arise regarding airlines, airports, special requests, flight opportunities and possible irregularities.
- Our group air team puts people first and believes that each traveler must be treated with care and consideration. Traveling is stressful enough – we’re here to help make it enjoyable.
- We try to prevent travel headaches by proactively monitoring travel updates and suggesting changes as necessary.
- Your guests will have 24-hour access to dedicated agents.
- Our on-site travel support staff offer attendees quick-access to flight changes from your event’s registration desk.
Been There, Seen That
It’s not about the number of tickets we issue; it’s about the personal touch we provide.
About our team of caring travel agents:
- 16 dedicated group air agents
- 24 years’ average experience, per agent
- Available 24/7 by phone
- On-demand assistance available during travel days
- Collaborate with M&IW and client event managers to closely monitor the attendee travel experience
- Offer itemized reporting on traveler spend, post–event
Let Us Take You Where You Need To Go
If you need help managing your company's group travel needs, let us know!
We'd love to support your travel needs or simply consult on your event travel process.
What Our Clients Are Saying
3 Min. ReadTwo Weeks in Thailand — The 2019 SITE Global Conference
This month, M&IW Director of Incentive Services, Tracy Norum, CMP, CIS, had the pleasure of attending the 2019 SITE Global Conference in Bangkok, Thailand where more than 375 industry professionals from around the world met […]
5 Min. Read10 Benefits of Group Travel Services vs. Online Provider
M&IW was built on the expertise and high-touch service of our group travel management team. In fact, our 3rd generation, family-owned business, started as a travel agency 50 years ago. Travel to and from a […]