Written by Staci Simmons | Manager, Marketing Communications & Creative Services
Booking flights seems easy enough for an experienced traveler, but what about booking group airline tickets? Those who commonly travel for work know a thing or two about shortcuts and “road warriors” may have some ideas on how to manage the process:
- Setting up flight alerts to find the best travel routes
- Researching more than one online platform for the lowest rate
- Going directly to the airlines to take advantage of unique offerings
- Booking through your organization’s online travel platform or preferred portal
These are all great front-end tactics for booking flights—the internet is a powerful tool. It takes a bit of time and logistics to build the best flight itinerary for the price—but it’s worth it. And, we agree.
Managing group airline tickets, on the other hand, is a beast unto itself. Professional travel agents will tell you that organizing multiple itineraries, arrivals, and departures around fixed events takes patience, dedication and a lot of coordination. It is a time-consuming affair, and the event will start whether your team is there or not.
Consider the time invested in building the perfect flight itinerary using online tools for just you and a guest. Now multiply that by 100 or 1,000 attendees. It’s safe to assume that your time is better spent on other endeavors; marketing, sales, operations, management, compliance. And again, we agree.
This is where the need for value quickly overrides the lowest price available. Value is not about booking the cheapest airfare for a few individuals, it is about:
- Managing and booking your entire group’s flights within budget
- Coordinating multiple connections from multiple locations
- Ensuring your guests arrive safely and on time
- Problem-solving when flights are over-booked, delayed or canceled
- Communicating with on-site staff regarding air changes
- Updating hotel accommodations and ground transportation with arrival and departure information
- Hands-on care and personal support for each traveler
- Accurate reporting on air expenses and cost savings for your group
Coordinating flight arrangements for your meeting, conference or incentive program can take considerable effort. Luckily, M&IW’s group air department has you covered. All of our group air coordinators have previously worked for an airline, and collectively, average more than 10 years’ experience. We’ve built the relationships needed to manage the intricacies of group travel successfully. Let us show you how.
Visit www.meetings-incentives.com or contact a team member at (262) 835-3553 to learn more about M&IW’s group air services.