Award-Winning Customer Service
M&IW’s experienced program coordinators are service-oriented and deliver the highest level of personalized support to your attendees, guests and VIPs. From online to onsite registration, our team delivers award-winning customer service throughout the entire planning process.
Through Cvent’s dashboard reporting, you will gain access to real-time attendee data that will help you [and us] stay on top of the planning process.
Our coordinators are Cvent-certified and average more than five years’ experience in their role. With their extreme savvy in all aspects of registration and their commitment to delivering personalized and memorable experiences, your attendees will feel engaged and supported even before they set foot onsite at your event.
Holistic Attendee Management
Our team provides the following value-added registration services for attendee and housing management:
- Manage all attendee information, special needs and VIP requests within your registration tool
- Oversee hotel management to include reservations, group room blocks, suite assignments, room–sharing and billing
- Create and distribute event communications (i.e. invitations, reminders, save-the-dates, surveys, etc.)
- Establishment of and access to real-time reports for your event
Leave it to the Experts (Us!)
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