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| Written by Mae Ibe, CMP

Employee Spotlight: Global Operations

“The devil is in the details” is an  idiom  that refers to a mysterious element hidden in the details,  meaning that something might seem simple at a first glance but will take more time and effort to complete than expected. When planning events, the Program Management Team at M&IW knows this all too well!  Maggie Phillips-Duran is an Assistant Manager on our Program Management Team. She is continuously juggling a dozen or more important items at any one given time, yet she makes it look effortless. 

Maggie graciously took some time out of her hectic schedule to give us insight into her position at M&IW and her personal world.

Here is what she had to say… 

Q. What is your “why” behind what you do? 

A. I love opportunities to meet new people and create relationships to be creative; to be challenged; to see new places and new cultures; to learn something new every day; and to help others achieve their goals. Seeing projects from the initial vision to the execution and everything in between drives me. I thrive on using talents I’ve been gifted with to hopefully make an impact in others’ lives and leave a positive mark everywhere I go. 

Q. What do you value most about M&IW and why? 

A. The culture of “family”, the integrity, and the values are what I love most. M&IW is very invested in always doing the right thing and genuinely caring for employees and clients. It trickles down and showcased by how much we strive for excellence in all we do while remaining authentic. Why do I value these things most? Because they mirror the traits I hold most important in my heart – family, integrity and values. 

Q. What’s the most interesting destination you’ve had a program at and why? 

A. Goodness! There are so many interesting destinations! Of the more recent ones was Tokyo. It is such a wonderful and different culture than what we have in the U.S. 

Q. Before working at M&IW, what was the most unusual or interesting job you’ve ever had? 

A. When I volunteered as an interpreter for Spanish-speaking people in traffic court. That was definitely unusual. Another favorite and interesting one was when I worked for Abercrombie & Kent, creating luxury exotic itineraries for very wealthy clients.

Meetings and Incentives Worldwide, Inc. is indeed a wonderful place to work, you can take our employees’ word on it. Information about M&IW careers can be found on our website.