Written by Samantha Gehrke | Manager, Group Travel
M&IW was built on the expertise and high-touch service of our group travel management team. In fact, our 3rd generation, family-owned business, started as a travel agency 50 years ago. Travel to and from a meeting or an event is very much part of each attendee’s event experience. Both meeting planners and attendees, alike, can benefit from inclusion of air travel as part of the overall planning process. Best practices and customer feedback have demonstrated that integrating travel planning with meetings management can provide substantial benefits related to experience, cost and duty of care. Here’s our Top 10 List!
Our experienced air specialists provide the highest level of service to our customers each and every day. Interested in learning more about our group air travel management services? Contact us at firstname.lastname@example.org or complete our Contact Us form for more information.
Written by Anne Zambrano | Manager, Communications and Creative Services
When it comes to successful event management, every planner knows that the safety of the participants and event management team is the highest priority. The industry has made significant strides in emergency preparedness in the last 15 years. Risk management and proper preparation in understanding the risks and having a complete communication and response plan is paramount. At M&IW, we take this topic very seriously for the safety of our employees, clients and attendees. Our risk management procedures, process and resources are second-to-none and based off the best practices in events industry as well as group travel security services. What’s more, we are excited to welcome the top experts in this field to help us Go the Distance during M&IW’s Campus Week and Client Summit. As a highlight to the content that will be presented during the event, Clay Hendon, VP of Global Security for Groundwork, graciously shared some insight into his topic that he is extremely passionate about.
[M&IW] Your topic, AWARE Security Training, is very relevant to today’s meeting planner and professional. What is the goal of your training and message?
[Clay] The goal of our training is to leave the individual attendees with improved situational awareness and an elevated appreciation for the threats faced when traveling. We will give an overview of those threats, define and describe situational awareness mindset, then walk through tips and tricks for improving awareness and preparing for travel. We try to keep the training relevant and real – it’s not about fancy words and catch phrases, it’s about delivering important safety and security information to our students, and following through with the “so what” part that many classes over look: what do you do with these skills before, during, and after an incident? These individual skills not only make our attendees safer travelers, but more alert meeting professionals and event participants.
[M&IW] What does a greater understanding of global threats provide for event professionals?
[Clay] A heightened sense of individual situational awareness. Meeting professionals will have a deeper understanding of global threats, and their ability to anticipate threats ahead of time – and plan for them – will be increased. They should leave safer, more secure, and more efficient travelers and meeting professionals.
[M&IW] Why is it imperative for every meeting professional to be trained in the area of global security?
[Clay] Meeting planners have an incredible level of control over the events they coordinate. Clients rely on the advice and experience of meeting professionals in the areas of air travel, ground logistics, catering… and security. Except most clients don’t know to ask or, even worse: assume you – the meeting planner – are already addressing it. The awareness this training instills will leave meeting planners better equipped to ask the right questions, recommend the right vendors and support personnel, and ultimately provide the safest and most successful events for their clients.
[M&IW] How can meeting professionals Go the Distance with global security?
[Clay] In order to Go the Distance, you have to overcome many obstacles. In the traditional meeting planner space, this has meant vendor or venue issues, client changes, and service failures at the airport or hotel. Today’s world is changing constantly. For companies to truly Go the Distance and be successful in the coming years, they will have to be conscious of the prevailing security environment, and have plans in place to protect their attendees and staff. Groundwork AWARE training prepares your team to Go the Distance by making the path safe and secure.
[M&IW] Tell us something unique about you or your experience?
[Clay] I am a West Point graduate and US Army infantry officer with a degree in Irregular Warfare and over 24 months of combat experience. I have taught defensive pistol tactics and combat mindset to police departments, military units, and civilians. I am also a second-year MBA candidate at the University of Texas and a former management consultant to Fortune 500 companies. My experiences inside and outside the security industry allow me to see security problems from multiple perspectives. Groundwork is able to find solutions that are not only safe, but feasible and enjoyable for the principal.
M&IW is proud to partner with Groundwork for the upcoming M&IW Campus Week and Client Summit. Groundwork provides a range of services to clients, from security-trained drivers, to travel security training, to high-tech threat awareness solutions. They serve as a trusted resource when our clients encounter a travel security issue.
Written by Marie Johnson, CMP | Director of Marketing and Strategic Development
We are thrilled to introduce you to our new blog — M&IW Industry Insights. This is the place where we’ll share our thoughts on ideas that will shape your business and disrupt the industry. Look forward to fresh, timely, and relevant content on our latest news, happenings, activities, and emerging trends from M&IW thought leaders.
At M&IW, we bring people together for successful outcomes. But more importantly, we believe live meetings and events transform organizations. We also know success is best achieved in true collaboration with our valued clients, talented associates and industry partners. As part of that philosophy, we are creating more opportunities for you to interact with us. Stay tuned for upcoming events, free webinars, and valuable resources.
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Posted in: Company News, Conferences & Tradeshows, Data Analytics, Business Intelligence & Consulting, Event Marketing & Communications, Event Technology & Mobility Solutions, Group Air Travel Management, Incentive Travel Programs, Pharmaceutical, Medical and HCP Compliance, Program Management & Event Design, Sourcing, Negotiating & Contracting