SMM

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M&IW consolidated all of our meeting spend, and they surpassed our performance goals in key cost savings, diverse spend, risk mitigation, and continued productivity initiatives. In fact, they’ve earned our highly regarded ‘Supplier Excellence’ award, recognizing their contribution and value as one of our most effective and efficient strategic partners.

Food and Beverage Manufacturer
M&IW rose to the top through excellent customer service, addressing compliance requirements, consistently driving hotel rates down, and handling special events with a high degree of care. They also generously provided resources, time and shared best practices to help build our HCP travel process from the ground up.

Medical Device Company

Why M&IW:

• Years of experience controlling spend for
  Fortune 500 clients before it was called SMM
• Partner with clients to optimize expenditures
  and adopt formal procurement practices
• Certified SMM experts, thought leaders
• Focused on meeting owners and objectives
• Early adopters and power users in leading
  meeting management technology
• Customized SMM Analytics Dashboards
• Global SMM implementation experience

SMM Planning & Consulting

Our consultants are experienced and active in professional organizations so they are qualified to share best practices, trends, and innovations happening throughout the travel and meetings industry. We utilize the latest and accepted SMM principles and practices for the solutions we recommend and implement.

Meeting Approval & Registration

Compliance starts with knowing and growing your internal meeting owners. Having meetings registered and approved is a crucial first step to forecasting for the future. We have innovative solutions to streamline this process, and at the same time, promote your program.

Strategic Sourcing & Negotiations

Improve cost-savings by leveraging your total spend with a limited supplier pool to achieve best rates, concessions, and terms. Our team of global buyers are procurement driven with an average of 13 years experience. They utilize best practices in everything they do — technology, process, and negotiating the best terms and conditions for our customers. They have vast knowledge of hotels and venues around the world.

Planning & Execution

Combine like meetings and resources to attain significant efficiencies and savings. Technology, mobility solutions, and automation are key components. Our team has vast knowledge and experience in all types of meetings and events. We also developed a unique, cost effective small meetings solution, which allows your meeting owners to stay in control yet gives you the needed visibility and reduces your exposure.

Data Analysis & Reporting

Data is powerful and provides indisputable and valuable information to you. Reports can show trends, anomalies, or ensure you are compliant with government regulations. We have a dedicated SMM Analytics team that provides customized, real time dashboards for you and your key stakeholders.

Mobility & Technology Solutions

Technology is an important piece of the puzzle. We are leaders in meeting management technology solutions and apps, including an app for meeting owners to register “on the fly”.

Program Branding & Marketing

Branding and marketing is key to launching and growing your program. We deliver creative solutions tailored to your message and organization. We’ve had success with a combination of videos, program teasers, incentives and rewards, mailers, training sessions, and meeting owner conferences. Our team is extremely passionate and creative when developing our clients’ SMMP marketing plans.

Change Management Strategies

Pivotal to implementing SMM. We take a sell them, not tell them approach to change management by holding training sessions, motivating, and making it fun.